Help & Questions

Help & Questions

Have a question? Here are answers to the most common topics. If you don't find what you're looking for, contact us directly.

Plant Sizes & Condition

Plant sizes listed in each product description reflect the size at time of shipping. Sizes are approximate and may vary slightly by season and growing conditions. All plants are inspected before shipping to ensure they are healthy and true to description.

Seasonal Availability

Many of our trees and plants are seasonal. Availability changes throughout the year based on growing cycles and harvest windows. Check back regularly or sign up for our email list to be notified of new releases and pre-order openings.

Shipping

We ship throughout the United States where legally and practically permitted. Live plants are carefully packaged for transit. Shipping windows and methods may vary by product, season, weather, and applicable agricultural requirements. Specific shipping information is listed on each product page when needed. If you have questions about a particular order or shipment, please contact us.

Local Inquiries

We are based in South Jersey. If you are local and interested in pickup, large orders, or on-site consultations, please reach out through our contact page.

Bulk & Wholesale Orders

We offer bulk pricing on many tree and plant species for landscapers, landowners, and organizations. Contact us with your species, quantity, and timeline and we'll work with you on availability and pricing.

Pre-Orders

Pre-orders allow you to reserve plants from upcoming seasonal harvests before they sell out. Pre-order products are listed in our Pre-Orders collection. Estimated ship dates are listed on each pre-order product page.

Contact Us

The best way to reach us is through our contact form. We respond to inquiries as quickly as possible, typically within 1–3 business days.